We hold intellectual property rights in the highest regard, including copyrights, trademarks, patents, designs and trade secrets. We are committed to safeguarding these rights and ensuring that all products and images displayed on our platform are fully legitimate. Due to the wide variety of inventory we offer, unintended oversights may occasionally occur.
If you are an intellectual property right holder or an authorized representative and believe that any content on our website violates your rights, please contact us promptly. We are committed to taking immediate and appropriate action to protect your legitimate rights and interests.
How to File an Infringement Complaint To submit a formal copyright or trademark infringement claim, please provide the following information to our dedicated email: [email protected]:
Proof of Identity: Official documentation confirming that you are the legitimate owner or a legally authorized representative of the intellectual property in question.
Detailed Description: Clear identification of the content you believe to be infringing, including the specific URL(s) of the product(s) on our website.
Contact Information: Your complete physical address, telephone number, and email address for ongoing correspondence.
Good Faith Statement: A formal statement confirming that you have a good faith belief that the disputed use of the material is not authorized by the intellectual property owner, its agent, or the law.
IP Identification: Specific details of the intellectual property you claim (e.g., “XYZ Copyright” or “ABC Trademark, Reg. No. 123456, Registered 1/1/04”).
Trademark Specifics: For trademark infringement claims, please provide the registration number or a link to its official record, the infringing URL, and any further evidence of your ownership or authorized use.
Important Notices:
Dedicated Channel: The email address [email protected] is exclusively for intellectual property infringement and dispute matters. All other inquiries should be directed to our regular Customer Support team.
Legal Consequences: We take all valid infringement complaints very seriously. Please note that knowingly filing a false or misleading infringement notice may lead to legal responsibility, including liability for damages and legal fees. If you are unsure whether material constitutes infringement, we recommend consulting a legal professional before submitting a claim.
We appreciate your cooperation as we work together to maintain a lawful and respectful marketplace.